Internal Streaming - Delay in Buy Order Service

Incident Report for Optiply

Resolved

This incident has been resolved.
Posted Apr 17, 2026 - 22:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 16:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 14:35 UTC

Investigating

There is a slight delay in internal data streaming of data to our buy order service. We are analyzing the situation to process the pending data.

Purchase order related updates in the FE will take longer than usual to appear affecting number on order (deliveries), incoming products and stock levels.
Posted Apr 17, 2026 - 13:20 UTC
This incident affected: Application (User Interface).