Internal Streaming - Delay in Product Service

Incident Report for Optiply

Resolved

This incident has been resolved.

Posted Jan 07, 2026 - 10:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2026 - 09:53 UTC

Identified

The issue has been identified and a fix is being deployed. This delay did not affect purchasing only updates to products page.

Posted Jan 07, 2026 - 09:52 UTC

Update

We are continuing to investigate this issue.

Posted Jan 07, 2026 - 09:38 UTC

Investigating

There is a slight delay in internal streaming of data to our product service.

Product creation and updates, including stock levels may take longer than expected.

Posted Jan 07, 2026 - 09:33 UTC

This incident affected: Application (User Interface) and Optiply Public API.